Terms and Conditions
Age requirement and drivers license:
A credit card in the main driver´s name is required for the reservation and to pay the total reservation at time of reservation. A full driver license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age and 23 to rent a jeep.
Credit card imprint:
All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges including extra kilometers, extra insurance, parking fines, damages or any cost due to the rented car as a result of the renter use of the car.
The minimum rental period is one day - 24 hours for rentals picked up and returned to the same location. When the drop off is one hour or more after the pickup time, it is regarded as a full day.
Pickup and return service:
Free shuttle service goes every fifteen minutes around-the-clock between airline terminals and to rental car lots. When you exit the customs area, continue straight ahead and outside the airport entrance. From there, you walk through a covered footpath and at the end of the path you will find the shuttle service. (Yellow shuttle bus). Our rental office is located very close to the airport (3rd stop) - we look forward to seeing you.
Office Opening hours
Monday - Friday............ 08:00 - 18:00
Saturday - Sunday.........09:00 - 16:00
Calls will be answered in English tel.: (+354) 554 6040
We reserve the right to substitute vehicles when the reserved car type is not available.
The rental car will be fully fueled when the customer receives the car. The car should be returned fully fueled, or a charge will be made for the missing liters.
Local value added tax (VAT) is 24%
In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered. These child seats are generally suitable for children aged from 6 months to +6 years of age.
Cancellation and reservation policy:
In order to guarantee your reservation we require a valid credit card number, we charge your credit card at your booking.
- Cancellations 16 days before booked pickup time and no charge.
- If cancelled is 15-8 days before booked pickup time and pay 40%
- If cancelled is 7 days before or a no-show at the booked pick up time you pay 80% off the rental.
If the rental vehicle is returned early there are no refunds for days unused. All bookings will be confirmed via email within 24 hours of reservation.
Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental.
Collision damage waiver (CDW) and Super Collision damage Waiver (SCDW):
CDW insurance is included in the price, the driver liability in excess of ISK 200.000 small and medium cars and 350.000 for larger cars. Renter has a option to purchase SCDW insurance to lower the self risk down to ISK. 35.000 on small and medium cars and ISK 65.000 for larger cars.
The renter is however always responsible for the following damages, which are not covered by CDW or SCDW insurance:
- Driving while intoxicated
- Damage to tires, headlights, wind-screen and the underside of the car
- Damage caused by loose rocks which get thrown at the car on gravel roads
- Damages to the engine of the car caused by water getting into the motor.
Please see full details listed on the backside of rental agreement.
Theft protection (TP):
TP covers theft of rental vehicle and is included in the price.
Gravel protection / Sand and ash (GP/SADW):
Gravel protection includes damage to windscreen, headlights and the car when gravel or rocks get thrown on the vehicle by another car. Due to the recent volcanic eruptions in Iceland the risk of damage to the paint and windows of our cars has increased. No insurance has been covering such damage and insurance companies refuse to cover them. Even though all safety rules are followed damage can happen when for example wind starts blowing more than was forecasted thus moving the sand/ash and damaging the car.
These new circumstances have shown us the need to protect our customers from high damage costs due to sand/ash storms that might occur. For our customers protection we have decided to offer an insurance which covers this kind of damage. This new insurance SADW, or Sand Ash Damage Waiver, covers our customers against damage due to ash/sandstorm damaging the paint of the car, windows, lights and plastic. SADW can be bought separately and is in no relation with other insurances.
You have the option to combine Super Collision Damage Waiver (SCDW) and the Gravel Protection / Sand and Ash Waiver (GP/SADW) into one package to have the best insurance coverage in place to protect you from the unexpected.
Emergency assistance: Call 112.
Break down service 24 hours call +354 554 6040
Equipment available on request:
• Automatic transmission available for groups T-R-S-O-K-N-M-H-I-Y-X
• Roof box for cars in group D-E-G-N-M-H-I
• Extra driver
• Baby seat
• GPS Navigation system
• 4G wifi
Roadmap of Iceland and Reykjavik are free at Átak car rentals Iceland locations.
Taking the car outside of the country is forbidden